How does DIY Rental work?
Go to the “View Gear” page on our website and get an idea of what you’d like. Then click “DIY Rental” and fill out the rental inquiry form.
We will email you a draft gear list, invoice, and link to the rental documents that you will need to approve. We respond to most rental inquiries with a few hours.
We will coordinate with you to find a day and range of time for gear pickup. Please don’t show up to the shop without an appointment. We will have the rental documents printed for you when you arrive.
Return your gear by the date and time listed on your invoice.
How do Production Services work?
Go to the “Production Services” page on our website and send in the inquiry form (30 second process). Expect a same day response.
We will call or email you back to discuss your vision for your event, and build a custom equipment package for you that fits your needs. We do a deposit and a service agreement to complete the booking.
We will deliver all equipment to your venue and set it up for you. We often send onsite technicians to stay for the duration of the event to make sure everything goes smoothly, but that is not required. We breakdown and return all equipment at event end.
(Scroll down for FAQs)
DIY Rental FAQs
Do you deliver?
This service is usually available. Let us know you are interested in delivery, and let us know drop off day, time, and address of venue, and we’ll send you a rate for delivery. Most delivery / pick up runs are around $160 each way.
What do I need to rent from Underdog?
Current driver's license or state issued ID
Valid credit card or debit card in your name.
Person who is named on credit associated with account must be present for pick up.
Renter will need to sign our rental agreement and credit card authorization form (we’ll send copies of these for your approval when we receive your rental inquiry).
Must be 21 or older.
How long is the rental period?
5 days (eg Friday - Tuesday). The price does not change if you rent for fewer days.
Can I rent from you if I live outside of your local rental area?
Yes! There is a $40 account creation fee if you live outside our local rental area, and we may require a deposit for the full value of the gear that you’re renting.
Can I rent for my organization?
Yes, however an adult with state ID must sign the rental agreement and assume responsibility for the gear. Then the organization can pay with its credit card.
Can I use my organization's credit card?
Yes, with a signed authorization form from the cardholder or representative.
Will you teach me how to set up the gear?
Yes! We'll show you setup basics when you pick up.
Pro tip: Pick up the day before your event to practice at home!
Production Services FAQs
Do you deliver?
Yes! We deliver and pick up all equipment.
Do you provide event design and planning help?
Yes! We are happy to provide these services.
How do you accept payment?
Direct deposit, check, credit card or debit card are all accepted. There is a 2.9% added charge for credit and debit card payments.
Can you provide an onsite technician for my event?
Yes! Just let us know that you are interested in this service.
What types of events do you provide production services for?
We work with corporate events, conferences, galas, fundraisers, weddings, live performances, festivals, and private parties — anywhere high-quality sound, lighting, and video are needed.
Do you have insurance?
Yes — we carry full liability coverage and can provide a Certificate of Insurance (COI) upon request.
How are production services priced?
Pricing is based on the scope of the event, equipment required, labor hours, and setup/teardown needs. The prices for gear listed on our website are for DIY rentals only.
Do you require a deposit?
Yes — we typically require a 50% deposit to secure your date, with the balance due 5 days before the service.